This course empowers professionals to get the most from Microsoft 365 Copilot Chat (Copilot) by building practical prompting skills that produce clearer, more effective results. Throughout the programme, you will explore how Copilot works across Microsoft 365 applications to enhance productivity, alongside developing advanced prompting techniques to improve the quality of your outputs.

You will learn how to craft strong prompts, refine and iterate on Copilot’s responses, and apply AI driven support in tools such as Word, Outlook, and Teams to elevate communication, planning, and content creation. The course also introduces Copilot Agents, demonstrating how they can automate workflows and provide intelligent assistance across a wide range of tasks in both educational and organisational settings.

By the end of the course, you will have a solid foundation in using AI to work more efficiently, improve the quality and clarity of your work, and strengthen your overall digital productivity.

Upon completing the reflective assessment, you will receive your Microsoft Elevate certificate for inclusion in your professional portfolio.